JL91 is committed to protecting the privacy and personal data of every player on the platform. This Privacy Policy explains what information JL91 collects, how it is used, who it may be shared with, and what rights you have over your own data.
Our Commitments
These highlights summarise JL91's core privacy commitments. They do not replace the full Privacy Policy below, which all players are required to read before using the platform.
All personal and financial data stored by JL91 is protected using industry-standard encryption. Your account credentials, payment details, and identity documents are never stored in plain text on our systems.
JL91 does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience.
JL91 handles all personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as enforced in the Philippines.
JL91 is clear about what data is collected and why. We do not collect data beyond what is necessary to operate the platform, verify player identity, process payments, and meet our regulatory obligations.
Registered JL91 players have the right to access, correct, and request deletion of their personal data, subject to applicable legal and regulatory requirements. Contact our support team to exercise these rights.
JL91 uses cookies and similar technologies to improve platform performance and personalise your experience. You can manage cookie preferences through your browser settings at any time.
JL91 ("we," "us," "our") operates the online gaming platform accessible at jl91.app (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with the Platform, including registered players, visitors, and prospective players.
This Privacy Policy describes how JL91 collects, uses, stores, shares, and protects personal data in connection with the operation of the Platform. It also describes the rights available to individuals under applicable Philippine data privacy law.
By registering an account on JL91 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with JL91's Terms & Conditions. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
JL91 collects personal data that is necessary to operate the Platform, verify player identity, process transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:
When you create a JL91 account, we collect information including your full name, date of birth, email address, mobile number, and residential address. This information is required to create and manage your account and to verify that you meet the eligibility requirements for using the Platform.
To comply with applicable know-your-customer (KYC) and anti-money laundering (AML) requirements, JL91 may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address documents, and selfie photographs for identity verification purposes.
JL91 collects information necessary to process deposits and withdrawals, including details of your registered payment methods (such as GCash account details, PayMaya account details, or bank account information with BPI, BDO, or Metrobank). JL91 does not store full payment card numbers on its servers.
We maintain records of all deposits, withdrawals, wagers, game results, and bonus activity associated with your JL91 account. These records are maintained for regulatory compliance, dispute resolution, and audit purposes.
When you access the JL91 Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, referring URLs, pages visited, session duration, and clickstream data. This information helps us maintain platform security, diagnose technical issues, and improve the user experience.
If you contact JL91 support or communicate with us through any channel, we retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used to resolve queries and improve our support services.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, address, date of birth | Account creation, eligibility verification |
| Identity Verification | Government ID, proof of address, selfie | KYC compliance, fraud prevention |
| Financial Data | GCash, PayMaya, BPI, BDO, Metrobank details | Payment processing, AML compliance |
| Transaction Data | Deposits, withdrawals, wagers, game results | Regulatory records, dispute resolution |
| Technical Data | IP address, device info, browser, session logs | Security, platform performance |
| Communications Data | Support messages, chat logs | Customer service, quality assurance |
JL91 uses the personal data it collects for the following purposes:
JL91 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules:
JL91 may share your personal data with trusted third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, cloud hosting providers, and customer support platforms. All service providers are contractually required to handle your data securely and only for the purposes specified by JL91.
JL91 may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under AML regulations and gaming regulatory frameworks.
In the event of a merger, acquisition, restructuring, or sale of all or part of JL91's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
JL91 does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party marketers, data brokers, or advertisers. Your data is used solely to operate the JL91 Platform and fulfil our legal obligations.
Cookies are small text files placed on your device when you visit the JL91 Platform. They allow the Platform to recognise your device, remember your preferences, and provide a more personalised experience. JL91 also uses similar technologies such as web beacons and local storage.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the JL91 Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.
JL91 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy applicable legal, regulatory, accounting, and reporting requirements.
In general, JL91 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with applicable Philippine AML and gaming regulatory requirements. Identity verification documents are retained for the period required by applicable law.
Where personal data is no longer required for any lawful purpose, JL91 will securely delete or anonymise it in accordance with our internal data retention procedures.
Even after you close your JL91 account, certain data may be retained for regulatory compliance purposes. This is a legal requirement and is not within JL91's discretion to waive.
JL91 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While JL91 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying JL91 immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012 and its implementing rules, registered JL91 players have the following rights in relation to their personal data:
You have the right to request a copy of the personal data JL91 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data held by JL91. You may update certain account details directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to JL91's legal and regulatory retention obligations.
You have the right to object to the processing of your personal data where JL91 relies on legitimate interests as the legal basis, unless JL91 can demonstrate compelling legitimate grounds that override your interests.
Where technically feasible, you may request that JL91 provide your personal data in a structured, commonly used, and machine-readable format.
If you believe JL91 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please contact the JL91 support team. We will respond to all verified requests within the timeframe required by applicable law.
The JL91 Platform is strictly intended for individuals aged 21 years and above. JL91 does not knowingly collect personal data from individuals under the age of 21. If JL91 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
Strictly 21+ Only. If you are a parent or guardian and believe your child has registered on JL91, please contact our support team immediately so we can take appropriate action.
JL91 primarily processes and stores personal data within systems accessible from the Philippines. Where data is transferred to or processed by service providers located outside the Philippines, JL91 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its implementing rules.
Such safeguards may include contractual data protection clauses, adequacy assessments, and other mechanisms recognised under applicable Philippine data privacy regulations.
JL91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via the email address associated with their account or through a prominent notice on the Platform.
The effective date of the most recent version of this Privacy Policy is displayed at the top of this page. Your continued use of the JL91 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how JL91 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by JL91, please contact our Data Privacy team. Our support staff are available to assist players from across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and Makati.
Privacy Enquiries: [email protected]
General Support: [email protected]
The email addresses above are provided as plain text for reference only. JL91 does not accept formal legal notices exclusively via email. For formal data subject requests, please include your full name, registered account email address, and a clear description of your request.
Your Data Is Safe With Us
JL91 is built for Filipino players who value both great gaming and genuine data protection. Register today and enjoy Dragon Gate, Kalaka Bingo, WL Live, and more — knowing your personal information is in safe hands.
🔞 Strictly 21+ only · 🇵🇭 Philippines · 🔒 Data Protected · Play Responsibly